Help
Support
Whatever you are training for, we are here to help.
In-App Support
The fastest way to get help is directly through the MONS Athletics app. Open the app, go to your profile, and tap "Get Help" to message us. We typically respond within a few hours.
Direct line to the founder
Contact Us
Can't access the app? No problem. Send us a message here.
Prefer email? Write to hello@monsathletics.com.
Common Questions
I missed a workout, what should I do?
Don't worry! Just continue with your next scheduled workout. The app adapts to your actual training, not the plan. Consistency over perfection.
How do I report an illness or injury?
Tap the "Report Illness" button on your home screen. The app will guide you through a quick check-in and automatically adjust your plan.
How do I cancel my subscription?
MONS Athletics uses Apple subscriptions. To cancel, go to Settings on your iPhone → tap your name → Subscriptions → MONS Athletics → Cancel. Note: Season Pass is a one-time payment and is non-refundable.
How do I change my strength equipment?
Open the Training view in the app and you can update your available equipment there. Your workouts will adjust accordingly.
How do I change how much swimming I do?
Open Settings and tap Swimming. You can choose No swimming, Some swimming, or A lot of swimming, and change it whenever you like — your coach uses it to shape your easy weeks. There is nothing else to configure: endurance is running, swimming and cycling, then kettlebells and yoga, and only the swimming amount is yours to set.
I can't train next week due to a scheduling conflict, what should I do?
Tell your AI coach in chat. Mention the days you can't train or the constraint you're dealing with, and the coach will reshuffle the week around it.
How do I delete my account?
Go to Settings → Delete Account. This will permanently remove all your data. You can also contact us through this page to request deletion.